Process Innovation

Our services

Process Mining

We examine your process data to uncover inefficiencies and areas for improvement, allowing you to optimize operations and reduce costs.

Operational Efficiency and Cost Reduction

We implement improvements in your processes to increase efficiency and decrease costs, thereby maximizing profitability.

Business Impact Analysis

We analyze how disruptive events can affect your operations, and help design strategies to mitigate risks and ensure recovery.

Process Automation with BPM

We implement Business Process Management (BPM) tools to automate tasks, increasing productivity and reducing operational errors.

Enterprise Risk Management (ERM)

We identify and manage risks across the organization to minimize their impact and ensure the continuity of your operations.

Process Outsourcing Evaluation (BPO, KPO, ITO)

We evaluate the feasibility of outsourcing business processes, knowledge, and technology to improve efficiency and reduce operating costs.

Integrate Strategy and Processes

Innovation in strategy creates greater opportunities to compete, requiring organizations to develop competitive advantages in their key processes. The source of these advantages lies in the integration and effectiveness of business model processes, making it a key focus for successful strategy execution. To address this need, we align the organization’s strategy, processes, and technology to generate business value.

Our practical and holistic approach integrates strategy and technological support (BPMS) to define, model, innovate or improve, implement, and measure the performance of business processes.

Process Optimization and Innovation with Integrated BPMS

We also utilize Business Process Management Systems (BPMS), first evaluating which system best integrates with your organization’s technological needs.

As part of the design process, we analyze your processes to innovate or improve them, considering the following dimensions:

The structure of the organization.
Tasks and activities of the process, eliminating those that do not generate value.
Policies and rules that govern the process and define the decisions in the organization.
Working methods and roles.
Information technology as a support for the process.
Skills and competencies required of the staff to execute the processes.

During the process execution phase, we implement workflows according to the designed innovations or improvements. We also generate process indicators to evaluate performance, creating a continuous process of innovation and improvement.

Through our work, we have achieved the following results:

Cost reduction.
Effectiveness in the execution of processes.
Flexibility and agility in processes to adapt to changes.
Greater analytical capacity regarding process performance.
Integration of business information scattered across different systems.
Users' ability to design, simulate, and monitor processes automatically, without the involvement of technical personnel.
Generation of a continuous process of innovation and process improvement.

Our experts

José Luis Gorriti

MBA from ESAN, postgraduate degree in quality management from Osaka, Japan. Consultant specializing in strategic planning and balanced scorecards for business groups in Mexico, Peru, Brazil, Argentina, and Colombia. Former Executive and Board Member at Bayer Industrial Peru.

Jaime Alonso Gómez

Ph.D. in Administrative Sciences and Applied Economics from The Wharton School, University of Pennsylvania, USA. Consultant in Asia, the Americas, and Europe. Former Distinguished Visiting Professor at the following business schools: MIT, Harvard, California, and Austin, Texas.